Harpreet Duggal is the Founder and Managing Partner of Vivtera, a reliable, results-driven global business transformation services partner focused on gaining Financial Services and Fast-Growth Tech companies a significant competitive edge. Harpreet is an accomplished business leader with two decades of experience in business transformational services, sales, and commercial operations. Harpreet has been backed by leading Global Private Equity firm Warburg Pincus for his new venture.
Harpreet has a sharp understanding of creating a unique customer service experience, having run some of the largest operations providing product and sales support to customers across fast-growing tech companies and in financial services globally.
In his most recent role, he was part of the Global Leadership team at Genpact where he built and scaled marquee high-tech businesses achieving over $1.5 billion in bookings for the company, and led significant client relationships. Harpreet has extensive experience with sales, operations, client relationship management, launching new businesses and geographical expansions.
In 2005, Harpreet was a key member of the team that helped commercialize Genpact post its carve- out from GE Capital International Services (GECIS). He helped shape its service lines, launch in new geographies, build new verticals and provide overall strategic direction to achieving significant scale for the company’s global business across North America, Japan, Europe, the Middle-East and India.
Harpreet is an Engineer with an MBA from the Faculty of Management Studies (FMS), Delhi and has completed an Advanced Management Program from Harvard.
He is a keen sportsman, passionate about the outdoors and an active early stage investor and mentor.